IVRS (Interactive Voice Response System)
Requirement:
To provide a single means of communication, by which parents of students would be able to receive all details without any discrepancy. Many parents do not receive the necessary information that has been sent by the Institution in the form of circulars. A proper channel had to be developed which is especially useful to parents who are not reachable, and to those who reside in distant places.
Effort:
Teams of experts were put together to study the requirements and plan the solution from end to end. A solution that had to take into account the user requirements of multiple entities and deliver a package that would meet expectations.
For Example:
Press 1 for Attendance
Press 2 for Academics
Press
3 for Fee Status
Press 4 to leave a Message to the Management
Press 5 to leave a Message to the Student
In addition, parents can leave the messages to the management and to their wards, which will be automatically given to the concerned person. Also the system calls automatically to parents and communicates by itself about the status of their wards
SMS (Short Messaging Service)
Requirement:
A College Chairman manages many businesses, he spends most of his time planning, meeting clients and busy with other activities as well. But he is deeply concerned about his Institution's administration and needed the complete information at his hand, at any time and anywhere. A sound system had to be developed that is robust and scalable for future requirements.
Effort:
The solution called for business knowledge and technical expertise to deliver a solution that was perfect for implementation of a messaging system that sent reminders, schedules and reports to management and staff anytime and anywhere, a holistic solution for the problem
Features of Solutions:
SMS is platform independent and can work with many domain systems. A creation that's generic and adaptable to a variety of institutional domains. The system works to improve efficiencies in an exponential manner. The system is developed in a way that the management and staff are sent reminders, reports, and requests to their mobile phones, so even if they are away they could still have a hold on the daily activities.
SMS automatically alerts the management about the current activities of the institution to their Mobile. In this way delays in receiving and sending information was minimized and intriguing decisions were made a lot faster.